HostCircleGDPR Policies

Right of Access (Access to Information)

The GDPR Act gives you the right to access information we hold about you.

We are required to verify your identity before processing any access request. Once verified, the data shall be provided without undue delay and in any event within one month of receipt of the request.

The data shall be provided free of charge; however, a reasonable administrative fee may be applied if a request is manifestly unfounded or excessive, particularly if it is repetitive.

Right to Erasure (Right to be forgotten)

As an individual, you have the right to request the erasure of any data we hold on you. This is not an absolute right, for example it does not override our legal obligation under Dutch law (Algemene wet inzake rijksbelastingen) to retain financial data, such as invoice information, for a mandatory period of 7 years for the Dutch Tax Authorities (Belastingdienst).

You can make a request where your personal data is no longer necessary in relation to the purposes for which it was originally collected/processed, for example, if you cancel all services you have with us.

Right to Rectification

The GDPR provides the right to have any personal data rectified that may be incorrect or incomplete. Customers can update their own personal details via the client area. If this is not sufficient, please contact our customer services team (See contacting Us).

Right to Object

You have the right to object to the processing of your personal data where there is no legitimate or lawful reason to do so, including objecting to processing for direct marketing purposes.

Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to request that we transmit this data directly to another data controller, where technically feasible.

Right regarding Automated Decision-Making and Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right to Lodge a Complaint

If you believe that our processing of your personal data infringes upon data protection laws, you have the right to lodge a complaint with the national supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens - AP).

Exercising Your Rights

You can exercise any of these rights at any time by contacting our customer services team (see Contacting Us). We are committed to resolving your requests promptly and securely.